Please note the following policy regarding all orders on my site:

No Refunds on Personalized Shirt Orders 

Please be aware when placing a personalized orders due to the customization of the product, all sales are final. Once you place your order and production is complete an email will be sent to you to confirm design. At this time please make sure everything is spelt correctly and you are satisfied with the design. Once confirmed product is finalized and I will no longer be able to offer refunds, exchanges, or cancellations.

No Refunds on Cup Orders

As for premade cups these are also all final sales. Please be advised that when ordering a premade cups this will arrive to you as shown on site. Plain cups are sold as shown on site as well and if requested a decal is applied with additional cost before shipping. These will also be all final sales. Please also keep in mind with glitter cups the glitter will tend to settle due to gravity. This does not mean there is not enough glitter. All you need to do is shake the cup a little for a full glitter look. 

Order Accuracy on Customized Shirt Orders

Again as I mentioned in the above section when ordering your customized shirt orders please be sure to confirm everything when the email is sent to you for confirmation of design. Please also be sure when ordering we encourage you to double-check all details to ensure your order can be created and sent to you in a timely matter.

Order Accuracy on Cup orders

 I advise you to double-check all  details before submitting their order. We deliver your product based on the information provided when you check out. Premade cups are shipped as shown on website. Plain cups are sold as shown on site as well and if requested a decal is applied with additional cost before shipping.

Damaged or Defective Items

If your order arrives damaged due to shipping or with a manufacturing defect, please contact me within 24-48 hours of receiving your order. A refund or replacement will be at my discretion with proof of damage. Proof of damage will be required at time of request. Please provide a written description with photos.

Contact Us

If you have any questions concerning your order, please don’t hesitate to reach out to me at:
BMNZCreations@gmail.com

Thank you for supporting my small business!